Template notice: This is placeholder legal content, not legal advice. Update the specific windows and conditions below to match your actual refund process before you rely on it.

Refund Policy

Last updated: January 1, 2026

We want you to be happy with SiteStart Template. Here's how refunds work.

1. Free plan

The Starter plan is free, so there's nothing to refund.

2. Paid subscriptions

If you're not satisfied with a paid plan, contact us within 14 days of your purchase or renewal and we'll issue a full refund, no questions asked.

3. How to request a refund

Email hello@example.com or use our contact page with your account email and the date of the charge. We aim to process refund requests within 5 business days.

4. After the refund window

Requests made after 14 days are reviewed on a case-by-case basis. We're generally happy to help if something went wrong on our end (a billing error, an outage, etc.).

5. Cancellations

Canceling a subscription stops future billing but doesn't automatically refund the current billing period. See the section above if you'd like a refund for the current period.

6. Contact

Questions about this policy? Reach us at hello@example.com or through our contact page.